Clupeidaes

Shipping Policy

Overview

This Shipping Policy outlines the procedures for handling orders, delivery schedules, and shipping logistics for physical items.

Order Handling

Orders are managed after payment confirmation. Busy seasons or holidays might result in minor processing delays.

Delivery Choices

We work with trusted couriers and postal services, offering secure delivery and tracking options.

Estimated Delivery Durations

Domestic shipping takes around 5–14 business days, while international delivery can take 10–21 days, depending on regional handling times.

Shipping Limitations

Some regions have restrictions on certain items. Customers must ensure their shipping details are correct and applicable.

Addressing Lost or Damaged Deliveries

If a package is lost or damaged, contact us immediately. We coordinate with the carrier to resolve issues.

Customs & Import Fees

International orders may incur customs fees or taxes, payable by the recipient.

Delivery Confirmation

Once delivery is confirmed by the carrier, responsibility shifts to the customer.

Policy Modifications

This policy may be revised when necessary. The latest version will always be accessible here.